• Burst or Leaking Pipes: If you have a burst or leaking pipe, it is important to call a plumber immediately to prevent damage to your home or property.
• Clogged Drains: If you have a clogged drain that you cannot clear yourself, it is best to call a plumber to avoid causing damage to your plumbing system or further clogging the drain.
• Low Water Pressure: If you are experiencing low water pressure throughout your home, it may be due to a plumbing issue that requires the attention of a plumber.
• No Hot Water: If you are not getting any hot water or your water is not heating up properly, there may be a problem with your water heater that requires the services of a plumber.
• Gas Leaks: If you suspect a gas leak in your home, it is crucial that you immediately turn off the gas supply and evacuate the premises. Call a plumber who is qualified to handle gas-related issues to safely address the situation.
• Remodeling or New Construction: If you are undertaking a remodeling or new construction project, a plumber can ensure that your plumbing system is installed properly and up to code.
• Regular Maintenance: Regular maintenance of your plumbing system can help prevent issues from developing and prolong the lifespan of your plumbing fixtures and appliances. Consider calling a plumber for regular inspections and maintenance of your plumbing system.

The following price list is to be used as a guide only and is not job specific. Please request a quote to get a more accurate estimation.

Call Out Rate:

• Plumbing – $115 per hour
• Gasfitting – $125 per hour

Hourly Rate:

• Plumbing – $85 per hour
• Gasfitting – $95 per hour

After Hours & Weekend Rates:

• Plumbing – $200 per hour ($150 per hour for each additional hour)
• Gasfitting – $210 per hour ($160 per hour for each additional hour)

Public Holiday Rate:

• Plumbing – $400 per hour ($200 per hour for each additional hour)
• Gasfitting – $410 per hour ($210 per hour for each additional hour)

Disclaimer:

• The minimum charge is 1 hour, with additional time charged in 15 minute increments.
• Prices listed include labour only (materials additional)
• All prices exclude GST

1. Shut off the main water supply to your home: This is the first and most important step to take in a plumbing emergency. The main water shut-off valve is usually located near your water meter.
2. Don’t try to fix it yourself: Attempting to fix the problem yourself can make things worst and may even lead to your insurance company refusing to pay you out.
3. Ensure electrical safety: Move any electrical items or wires out of the way and if necessary turn the power off using the master switch in your fuse box.
4. Call a licensed plumber: Do this as soon as possible so the plumber can assess and potentially provide additional instructions over the phone.
5. Contain what you can: While you wait for the plumber to arrive, attempt to contain the leak or block the water flow with towels or a bucket if possible.

1. Evacuate the premises: If you smell gas, evacuate the premises immediately. Open any windows or doors on your way out to help ventilate the area.
2. Turn off the gas supply: If you know where your gas meter is located and can do so safely, turn off the gas supply to your home.
3. Do not use any electrical devices or open flames: Do not use any electrical devices, light switches, or open flames, including cigarettes or lighters, as they can ignite the gas and cause an explosion.
4. Call a licensed plumber: Do this as soon as possible so the plumber can assess and potentially provide additional instructions over the phone.
5. Do not re-enter the home: Gas leaks can be very dangerous and require specialized equipment to detect and repair. A professional should inspect the home and make any necessary repairs before you return.

Jensen Plumbing & Gas is available 24/7.

Regular hours: Mon-Fri, 7:30 AM-5:00 PM

After hours: Mon-Fri, 5:00 PM-7:30 AM

Weekends: Sat-Sun, Anytime